At hoki123, your privacy is more than a formality. This document clearly explains how we collect, use, store, and protect your personal information — in plain language that every Malaysian player can understand, not just legal experts.
Important Note: This Privacy Policy applies to all users of the platform hoki123 in Malaysia. By using our platform, you agree to the data collection and usage practices described in this document. Please read it carefully and contact us if you have any questions.
Six core principles that underpin how we handle your personal data every day.
All data transmitted between your device and our servers hoki123 protected by 256-bit SSL encryption — the same level of security used by leading financial institutions. This means your login credentials, financial data, and personal details cannot be intercepted by third parties while in transit.
hoki123 does not sell, rent, or trade users' personal information to any third party for marketing or other commercial purposes. Your data belongs to you — we use it only for the purposes explicitly stated in this Privacy Policy and nothing else.
We only collect data that is genuinely necessary to provide the services you request. hoki123 does not collect excessive or irrelevant information. Every type of data we collect has a clear, stated purpose — there is no "collect and store just in case" data with no genuine use.
The full name, phone number, and identification details of jackpot winners or major winners at hoki123 will not be disclosed to the public without explicit written consent from the winner themselves. We take your winning privacy seriously.
User hoki123 have the right to access their personal data, request corrections to inaccurate information, and in certain circumstances request the deletion of their data. We respect these rights and provide clear channels for you to exercise them.
Data protection practices hoki123 is designed in line with internationally recognised data protection standards. We conduct regular reviews of our internal policies and procedures to ensure they remain relevant and effective in safeguarding the privacy rights of all our Malaysian users.
This Privacy Policy ("Policy") describes how hoki123 ("Company", "We", "Platform") collects, uses, discloses, and protects your personal information when you use the platform accessible at https://hoki123.run and all associated services. This Policy applies to all registered users and visitors of the hoki123 platform in Malaysia.
hoki123 collects your personal information through several channels in the course of your use of the platform. The types of information collected are as follows:
Account Registration Information:
Identity Verification Information (KYC):
Platform Usage Information:
| Data Categories | Example | Primary Purpose |
|---|---|---|
| Identity | Name, MyKad, date of birth | KYC & Age |
| Contact | Phone number, email | Communications |
| Financial | Payment methods, MYR transaction history | Payment Process |
| Technical | IP, device, browser | Security |
| Games | Betting history, slots played | Services |
hoki123 uses collected information solely for legitimate purposes directly related to the provision of our services. The primary purposes are:
hoki123 does not use your data to make automated decisions that significantly affect your rights without human review. Every material decision relating to your account — such as suspensions or additional limits — involves review by our team.
hoki123 does not sell or trade users' personal data. However, there are limited situations where we may need to share your data with certain parties:
In all data sharing cases mentioned above, hoki123 ensure that only the minimum necessary information is shared, and that recipients are bound by appropriate data protection obligations.
hoki123 implementing comprehensive technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. The key measures we have in place include:
In the event of a data breach that may affect your privacy rights, hoki123 committed to notifying affected users within a reasonable timeframe via their registered email, along with the steps we are taking to address the situation.
hoki123 uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly. The types of cookies we use are:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect your ability to log in and use certain features on hoki123. Cookies do not directly store your password or financial information.
The hoki123 mobile platform (accessed via smartphone browser) uses equivalent cookie-like technologies for the same purposes. You can manage these settings through your mobile browser settings.
As a user hoki123, you have the following rights with respect to your personal data. We respect and facilitate the exercise of these rights:
To exercise any of the above rights, please contact the privacy team hoki123 via email at support@hoki123.run, clearly stating the right you wish to exercise and the relevant information. We will process your request within 30 business days.
hoki123 retains your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and compliance obligations.
When data is no longer needed and there is no legal obligation to retain it, hoki123 will securely delete or anonymise that data using appropriate methods to ensure it cannot be recovered.
Platform hoki123 is intended for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we find that we have inadvertently collected information from someone under the age of 18, we will take immediate steps to delete that information and close the account in question. Parents or guardians concerned about a minor's use of this platform should contact us at support@hoki123.run without delay.
hoki123 recommends that parents and guardians install parental control software on shared household devices to prevent minors from accessing online betting platforms without authorisation.
hoki123 reserves the right to update or modify this Privacy Policy at any time as required by changes in law, industry practices, or our operations. When material changes are made:
We encourage you to review this Privacy Policy periodically. Continued use of the hoki123 after any changes take effect will be considered your acceptance of the updated Policy. If you do not agree with the changes, please stop using the platform and contact us to review your available options.
If you have any questions, concerns, or requests relating to this Privacy Policy or how hoki123 handling your personal data, please reach out to us through the following channels:
For formal requests relating to data rights (access, correction, or deletion), please clearly state the type of request, your registered full name, and your account number so we can process your request efficiently. hoki123 committed to responding to all privacy enquiries within 30 business days of receipt.
When people talk about privacy in the context of online platforms, many assume it's something companies treat as a legal checkbox — not something they genuinely care about. At hoki123, we want you to know that it is different here. We take privacy seriously — not because we are required to, but because we understand what you are entrusting us with when you register and start playing on this platform.
When you deposit funds via Touch 'n Go eWallet or DuitNow into your hoki123 you trust us with sensitive financial information. When you submit a copy of your MyKad for KYC verification, you are entrusting us with the most important identification document you own. When you play live baccarat or spin the jackpot slots, that activity history reveals your habits and preferences. All of this is information we take full responsibility to protect with the utmost care.
One of the most common questions from Malaysian players is: "Will hoki123 use my data to send unsolicited ads?" The answer is no. Communications you receive from hoki123 is limited to matters directly related to the services you use — transaction notifications, promotional information you have opted into, or important updates regarding your account. If you do not wish to receive marketing communications, you may unsubscribe at any time through your account settings or by contacting us.
On the subject of technical security — 256-bit SSL encryption isn't just a technical term we drop to sound professional. It means that when you type your password to log in to hoki123 from your phone at a mamak or at home over public WiFi, that information is encrypted before it leaves your device. Even if someone on the same WiFi network attempts to intercept your internet traffic, all they will see is unreadable data without the encryption key held solely by hoki123's servers.
The KYC (Know Your Customer) process may feel like an inconvenience to some players — especially when you are asked to submit a copy of your MyKad for your first withdrawal. We understand that. However, this process is designed to protect you, not merely to satisfy our compliance requirements. It ensures that only you — the legitimate account holder — can withdraw funds from your account. Without KYC, anyone who gains unauthorised access to your account could withdraw your money unchecked. At hoki123, we store your KYC documents with the same level of protection applied to your financial data.
Another aspect of privacy we take seriously is the confidentiality of your gaming history. Information about which games you play, how much you wager, and your gameplay patterns is sensitive data. hoki123 does not disclose this data to external parties. It is used internally solely to enhance your experience and for responsible gaming purposes — such as identifying when a player's gaming patterns show signs of concern. Even for these responsible gaming purposes, our team acts with full discretion and respect for each user's dignity.
Finally, we want to make clear that your privacy rights do not end when you stop using hoki123. While some data must be retained to meet our legal obligations after an account is closed, we will delete data that no longer needs to be kept within a reasonable timeframe. For as long as that data remains in our care, it continues to be protected by the same security standards applied to active users. Your trust in hoki123 is something we value deeply — and protecting your privacy is part of how we prove that trust is well placed.
You have control over your personal data. Find out what you can do and how to do it.
Request a copy of all personal data held by hoki123 about you. We will provide it in an easy-to-read format within 30 business days.
Right to AccessIf any information in the account hoki123 that is inaccurate or needs updating, you may request a correction through our customer support.
Right to RectificationUnder certain circumstances, you may request the deletion of your personal data. Each request will be assessed in accordance with the legal obligations applicable to hoki123.
Right to ErasureYou may opt out of marketing emails or notifications from hoki123 at any time through your account settings or by contacting our team.
Right to ObjectRequest your personal data in a machine-readable format for transfer or personal storage purposes, to the extent technically feasible by hoki123.
Data PortabilityHave questions about how hoki123 handles your data? Reach us at support@hoki123.run — we'll respond clearly and within a reasonable timeframe.
SurveyAnswers to the questions Malaysian players ask most about privacy and data security at hoki123.
Also read other important documents that complement this Privacy Policy within the hoki123 platform ecosystem.
Full terms and conditions for use of the platform hoki123 — account, deposits, withdrawals, bonuses, and the responsibilities of both users and the platform.
Read Terms & ConditionsA guide to playing safely at hoki123 — limit tools, self-exclusion, and support resources for Malaysian players.
Learn MoreAnswers to the most frequently asked questions about accounts, deposits, withdrawals, and all aspects of using the platform hoki123.
View FAQYour gaming data at hoki123 used internally for responsible gaming purposes — helping to identify warning signs and provide appropriate support. This is done with full discretion and respect for your privacy. Deposit limit, loss limit, and self-exclusion tools are available in your account settings. If you feel that gaming is having a negative impact on your life, reach out to us — we're here to help, without any judgment.
Learn more about Responsible Gaming →A platform that respects your privacy, protects your data, and delivers a safe and enjoyable gaming experience. Over 500,000 Malaysian players already trust hoki123.
By registering, you agree to our Terms & Conditions and Privacy Policy us. This platform is intended for users aged 18 and above. Please play responsible.